Sundown Vitamins & Herbal A - Z, ..........View Whole list & Order Here !!
F A Q
Q : Why YinPo Global Media, Inc. charge my credit card ?
A : YinPo is the merchant, an indpendent on line retailer of www.1-800-Vitamins.com. You buy Sundown, the vendor and pay YinPo, the merchant. So YinPo shall appear on your credit card statement.
Q : How you ship my Sundown Naturals Vitamins ?
A : Most of orders shipped by Priority Mail and First Class Mail by Postal Service. USPS. If you like to get tracking numbers, please key in your email while placing order on line.
Q : How soon you ship my order after credit card processed ?
A : If stock items, all shipped within 48 hours from Express 1 Fulfillment Center, Russellville, KY 42276. If out of stock, normally we receive new supply weekly from Sundown Naturals. Estimate time around 10 days to be delivered to your home if out of stock items.
Q : Can you mail me the list ?
A : We carry complete line of Sundown Naturals Supplements. if big list about 11 pages to be sent to you $6.00 postage prepaid by your side. Or you may print out the list from out website. To save your $6.00 postage, we recommend you to print the list from our site.
Q : Items I need not listed on www.1-800-Vitamins.com ?
A : In this case, we can special order for you, please contact Sophia Yu at 1 415 924 0606 or email her with the product numbers and name of the item. If special order, only prepay by check, no credit card accepted. Sophia will quote you.
Q : USA Shipping & Handling ?
A : $5.50 on 1 bottle or 1 pack ( 3 bottles). $8.80 if your order Equal or More than 2 bottles or 2 packs
Q : Any Sales Tax, and where to mail check to ?
A : If Calfiornia residents, 9.5 % Sales Tax. If payment by check send to YGM, P. O. Box 526, Mill Valley, CA 94942
Q : Some Value Size items no label links to read the Nutrition Facts, why ?
A : Sometimes, we try to help customers to save your cost to get the best deal of Value Size. You might not be able to find the Value Size bottle label from Sundown Naturals site. Yet, you may find the regular size labels for reference only. ........ For Example : You buy Value Size 250 capsubles per bottle from www.1-800-Vitamins.com, and the lable here show 100 capsules per bottles
Saw Palmetto, Whole Herb, 450 mg Prostate Health , Value Size, Nutrition Facts may refer to small bottle label here
Q : If Bad Customer Service, where I go appeal. Or any suggestion for us ?
A : You may contact Sophia Yu, the manager, 415 924 0606 or email her at sophia@YinPo.com. She will reply you within 24 hours. Or you may write to us at P. O. Box 526, Mill Valley, CA 94942
Q : Do you accept overseas orders ?
A : Yes, we do. To avoid Fraud Charges and Global Shipping Cost involve, please contact Sophia Yu to process special overseas orders for you. Call her at 415 924 0606 or email her at sophia@YinPo.com
Q : Can I link my products on your site to advertise ?
A : Yes, a link banner of yours same size as ours below, and one exclusive webpage under www.1-800-Vitamins.com for your product or service. $168 per month. month to month paid by credit card. you may cancel any time. Contact Sophia Yu. We remain the right to serve to screen your link to accept or not.
Q :What is your Return Policy ?
A : Return Policy: Please Call us first at 1-415 925 0606 WITHIN 15 DAYS to get an authorization number and return within 24 hours. All returned items will be charged 50% restocking fee (as we can not resell the vitamins you return) shipping & handling fees no refundable. So to read bottle lables about Supplement Facts and match with the Product # carefully before you place orders. Most of items links Bottle Labels to Sundown Naturals site with Item #s too.
Sundown Vitamins & Herbal A - Z, ..........View Whole list & Order Here !!